COOKIE INFORMATION

This policy explains how Total Change Global Limited uses cookies and similar technologies on total-change.com and how you can control your choices.

Last updated: 27 September 2026

1. What cookies are

Cookies are small text files that websites place on a computer, phone or other device. They can help a website work, remember preferences, improve security and, where permitted, help website owners understand how the site is used.

Similar technologies such as local storage, tags and pixels may perform related functions. In this policy, the word “cookies” includes these technologies where appropriate.

2. How Total Change uses cookies

Total Change uses cookies for essential website operation, security, ecommerce, account functions and cookie-consent management. We may also use analytics and marketing technologies, but non-essential technologies are subject to your consent choices where required.

We use Complianz to provide cookie information and preference controls. Google Site Kit is used for selected Google services, and WooCommerce is used for the online shop and checkout.

3. Categories of cookies

Strictly necessary cookies

These cookies are required for core website functionality, security, checkout, payment processing, account sessions or to remember your privacy choices. They do not normally require consent where they are necessary to provide a service you request.

Preferences and functional cookies

These cookies may remember choices that improve how the website behaves for you. Where consent is required for a particular functional technology, it is controlled through the cookie settings.

Statistics cookies

Where you consent, analytics technologies may help us understand how visitors use the website, including which pages are viewed and how visitors move through the site. Total Change uses Google Analytics through Google Site Kit for website measurement.

Marketing cookies

Where enabled and where you consent, marketing or advertising technologies may be used to measure campaigns, understand conversions or support advertising services. Total Change uses ecommerce and marketing integrations that may include services provided by Google and social platforms.

4. Complianz and your preferences

Complianz provides the website’s cookie banner and consent controls. You can use these controls to accept, reject or manage non-essential cookie categories.

Your consent choice may itself be stored in a necessary cookie so the website can remember your preference.

The exact technologies used may change as website services are added, removed or updated. We review the cookie configuration when the site’s services change.

5. Analytics

Total Change uses Google Analytics through Google Site Kit to understand overall website usage. Where consent is required, analytics technologies are controlled by the site’s consent mechanism and should not be activated until the relevant consent has been given.

Analytics information is used to improve the website and understand general usage rather than to make significant decisions about individual visitors.

6. Ecommerce and payments

The website uses WooCommerce for online purchases. Checkout and payment services may use cookies that are necessary to maintain a basket, complete a transaction, prevent fraud or provide the payment method you select.

Payment providers may also process information under their own privacy and cookie terms. The payment options available can include Stripe, WooPayments and PayPal.

7. Third-party services

The website may load services supplied by other providers, such as Google services, payment providers, hosted fonts or other integrations. A third party may use its own cookies or similar technologies. Where those technologies are non-essential and require consent, they are subject to the site’s consent controls.

8. How to change or withdraw consent

You can change or withdraw consent for non-essential cookies using the Manage consent control available on the website. You can also delete existing cookies through your browser settings.

Most browsers allow you to block or delete cookies, although blocking necessary cookies may affect website functionality.

9. Legal basis for non-essential cookies

Where UK privacy and electronic communications rules require consent before storing or accessing non-essential information on your device, Total Change asks for that consent through the cookie banner or preference controls. Necessary technologies may be used where an applicable exemption allows them.

10. Privacy and personal information

Some cookie, analytics and ecommerce information may constitute personal data. For more information about how Total Change uses personal information and your data-protection rights, see our Privacy Notice.

11. Changes to this policy

We may update this Cookie Policy if our website, analytics, payment services, consent tools or legal obligations change. The date at the top of this page shows the current version.

12. Contact

For cookie or privacy questions, contact privacy@total-change.com.